If you go into an interview with answers to every question here, and pay heed to the tips which follow the questions, you will do good.  You may not get the job, but you will have done well, and that counts for a lot.

Fire Department Interview Questions

Standard Fire Interview Questions:

1. Tell us about yourself.
2. Why do you want to be a firefighter?  When did you decide on this career?
3. What is the job of a firefighter?  Are you qualified?
4. What have you done to prepare for this position?
5. What are you bringing to the job?
6. Why do you want to work for this city or agency?
7. What do you know about this city or agency?
8. What do you like to do?  What are your hobbies?
9. What are your strengths? Weaknesses?
10. What would your employer say about you?
11. What are the attributes of a firefighter?  What is the most important one to you?

How would you handle the following scenarios?

1. Drinking or drugs on the job?
2. Stealing on the job?
3. Conflict with another employee?
4. Irate citizen?
5. An employee crisis at an emergency?
6. Sexual harassment?
7. Racial situation?
8. Conflicting orders at an emergency?
9. An order that could place you in great danger or be morally wrong?
10. What do you say when you don’t know an answer to a question?
11. Are you on any other hiring lists?  What would you do if another city called you?
12. When can you start if we offered you the job?
13. How far do you want to go in the fire service?  Where do you see yourself in 5 years?
14. What are the quality traits of a firefighter?  Which one is the most important to you?
15. Have you ever been in an emergency situation?  Tell us what you did.
16. What word would best describe you in a positive way? A negative way?
17. How do you handle conflict?
18. Why would we select you over the other candidates?
19. Do you have anything to add?
20. Define commonsense.
21. Define diversity.
22. What is the Mission Statement of our Fire Department?
23. What is the Vision Statement of our Fire Department?
24. Who is the Fire Chief?
25. Who makes up the Command staff of this Fire Department?
26. What type of City Government is this city?
27. What class department are we? (ISO Rating)
28. Tell us about the job announcement.
29. What are you short, mid-range and long term goals?
30. The Star of Life represents what?
31. The Maltese cross represents what?
32. What is insubordination?
33. Define Teamwork and why is Teamwork important in the fire service?
34. What is your strongest communication skill?
35. Define Character.
36. Define ethics.
37. Can you explain the Fire Tetrahedron?
38. Describe a typical day of a firefighter.
39. Define Customer Service, and how does it relate to the fire service?

Ways to strike out on an oral board interview

1. Poor personal appearance.
2. Lack of interest and enthusiasm, appear lazy.
3. Passiveness or indifference.
4. Overemphasis on wages.
5. Condemnation of past employers.
6. Failure to look at board members during interview.
7. Limp, fishy handshake.
8. Overbearing, overaggressive, conceited with superiority or “know-it-all” attitude.
9. Inability to express self clearly:  poor voice, diction and/or grammar.
10. Lack of confidence and pose:  nervous, ill at ease.
11. Make excuses:  evasive, hedges on unfavorable factors in work records, etc.
12. Lack of tact, courtesy; ill-mannered.
13. Lack of maturity and/or vitality.
14. Indecision.
15. Sloppy application.
16. Merely “shopping” for the position.
17. Want position for only a short time.
18. Lack of interest in jurisdiction.
19. Domination of interview, high pressure type.
20. Low moral standards.
21. Intolerant, strong prejudices.
22. Narrow interest.
23. Inability to listen and/or take criticism.

What to bring to your Interview

1. Enough resumes, and color copies of your certificates for the interviewers and at least 2 extra just in case.
2. Money for parking garages, or parking meters.

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Reminders about the hiring process:

1) Everything you have done since the age of 18 is made available to background investigators and fire depts.

a)    Past employment
b)    Credit scores
c)    All financial information
d)    Rental history, evictions, late payments etc….
e)    School grades
f)     Background investigators will check with friends, family, wives, girlfriends, work associates, bosses/managers/supervisors etc….
g)    Ex-wives, ex-husbands
h)   Neighbors
i)     DMV drivers license info, criminal background, Live Scan

2) Myspace, facebook, and any other online networking sites you have can and will be looked at, so watch what you say and post on them.

3) To get hired you need to separate yourself from other candidates.

a)    College degree AS, BS, BA, Master’s degree
b)    Paramedic school
c)    Life experience
d)    Outside training, check the websites list
e)   VOLUNTEER lots of places look for volunteers, do something you have an interest in, (church groups, community groups, MADD, Big Brothers, Red Cross etc…..)
f)    Don’t limit yourself to one geographical area (ie…Contra Costa Co, or Alameda Co)
g)    Take as many fire tests as possible.
h)    Take the CPAT test, keep card up to date
i)     Learn to interview

i) Eye contact
ii) Firm handshake
iii) Address interviewers by name, rank etc….
iv) If your asked “do you have any questions for us?” Instead of asking questions, Thank them for their time to interview you etc….
v) Bring your resume, color copies, application to the interview in duplicates (usually one for each interviewer + 1 extra)

j)     I suggest when you send in your application type it as a pdf document for neatness.
k)    If you’re asked to provide certificates, COLOR photocopy them NO black and whites.

Days 8 and 9 were a Tues/Thurs combo.  They weren’t too bad.  We had a quiz, on which I did better than I thought I would.  We had lectures and things ran pretty smooth.  Not a whole lot to tell except that we covered topics like water supply and hydrants, and other related bits.

Day 7 was the killer.  This was a Saturday and the weather in Pittsburg, California was into triple digits by the afternoon.  It was a scorcher to say the least.

Class B Uniform

As is standard protocol we showed up in our class B uniforms, which are basically what you see pictured to the left (except our cadets looks much crisper than this gentleman.  *I promise to get some pictures of us up soon.

We left our bags in the classroom and met in the parking lot for our morning marching drills.  We marched about halfway around campus to the storage containers where the turnout gear is kept.  We arrived sweaty and hot, but Captain Grillo placed us in the shade of the trees and engine company by engine company we were issued our gear.

First I should note that there are 33 cadets in our academy broken up into 8 groups or “engine companies” of 4 people each.  We make up the ‘battalion’.  The 33rd cadet, Jacob Chavis is the Battalion Captain.  He was chosen for this role by Captain Grillo because of his previous military experience and because he currently works in an EMS/Firefighter capacity at a local refinery.  Captain Chavis has done an excellent job so far.

The gear we were issued was essentially the complete firefighting outfit.  We were all sized for boots, an SCBA (Self Contained Breathing Apparatus) mask and tank, helmet, and of course the full turnout pants and coat.  Prior to the start of the academy, we’d all bought our NFPA approved gloves separately.

When everybody had their outfits complete, we were instructed to suit up.  We were allowed to take our shirts off and wear just our undershirts, but with our pants on, we donned our turnouts and then began practicing the drill every firefighter in the country knows best – how to put on your turnouts FAST!

We practiced taking them off, and putting them back on, over and over again.  The minimum goal is to do it all within 2 minutes, but we’re all shooting for under a minute.  In full, we’re stepping out of our station boots, and getting into out boots and turnout pants.  Then on with the coat, flash hood, and oxygen tank followed by the oxygen mask which needs to be connected to the tank and have the air pressure checked.  then pull the flash hood over the mask, get your helmet on, and pull on your gloves.  Often, pulling on your gloves takes the longest.  They’re tight and by that point, you’re actually a bit winded.  Of course, the LMC equipment is old and not exactly a proper fit for most of us.  If we were hired at by a department, we’d surely have newer (and fresher smelling) equipment than the old recycled stuff we’re using here, and I suspect with a bit of practice we’d all be trimming our time down by a bunch.

As the day reached it’s peak in heat, most of the shade was gone and we were sweating up a storm.  Those turnouts are anything but air conditioned and the on-off routine we were doing had us sweating buckets.  Finally, we were given a break as four of the fastest cadets were brought together for a little friendly competition.  From my own engine company 7 was Daniel Saballos competing against former professional baseball player Brandon Buckley (engine co. 1), Brian Means (engine co. 5), and Scott Pitchford (engine co. 6).  In just under a minutes time, the winner was Brian Means, but all four were amazing to watch.

Though this post simplifies the experience we all shared into a brief and simple explanation of the days activities, it was actually a long, grueling and extremely hot day.  I figure this is a good thing because as it turns out fires too, are hot; and fighting them I can only imagine, is grueling.  Just know if you’re considering going into the fire academy, it’s going to be a challenge from the very start.  Those of us who were there on this Saturday the 29th of August, 2009 will surely always remember the day we got our gear.

Q. Who do you feel has been one of the most influential people in the fire industry within the last decade and why?

A. Retired Fire Chief Alan V. Brunacini of the Phoenix Fire Department –The PFD are on the leading edge of many new policies, procedures and modern technologies. They have a unique take on modern leadership and span of control and Alan had a lot to do with that.  Also, former State Fire Marshall, Ronnie Coleman.  He’s been doing fire service accreditation around the state and that’s making big differences in the quality of service being offered.  Agencies are reviewed using a set of criteria which verify that departments are doing what they’re supposed to be doing.  This helps raise the bar in terms of their service to the community and being accredited gives departments ammunition in the fight for funding.

Q. Who has been your biggest influence and why?

A. Alan Brunacini – He’s not enamored with tech and he’s a big proponent of safety.  He won’t let firefighters take risks over property, especially when it’s only going to be torn down a few days later anyway.  He always asks the question “What are we risking here?”  Life risks are taken only for life saves.

Q. What changes do you see (or imagine) coming to the fire service within the span of the 21st century?

A. The core mission will remain the same, but expansion in the medical field would be good.  The scope of practice for the paramedic is what it is, but bringing in more advanced techniques and a broader reach with drugs could be beneficial.  One potential change I hope doesn’t happen is the idea that more and more will be done at the Fire station itself.  Getting stitches at the ER takes forever; it might start being done at the Fire House.

I think we’ll need to prove our public value and worth through accreditation. Take our budget (which pushes $50 million dollars a year) and consider if that much money was even at fire risk over the course of the year. What is it really worth to go in, stop a fire, and save a house which is going to end up being torn down and rebuilt anyway?

Q. What do think the biggest “hole” in firefighter equipment is today?

A. We struggle in getting all people in the fire service to understand the value we need to provide to the public. We need to understand how important public value is.  The big budget and these fire engines need to “enhance” the value of living in the city in which we live. “I think the fire service believes its own press-clippings.  Also, we still kill people (firefighters) for no good reason. We need to recognize what’s worth the life risks we’re taking.

Q. In regards to fire prevention, what changes need to come, and where have we seen recent success?

A. Residential sprinkler ordinances have been a huge success.  Problem is, the building industry fights us at every turn.  Also, we need to ban wood-shake roofs.  We need to have the insurance industry come down on people who do not take proper fire prevention precautions.  I see homes all the time that are un-savable, but could easily be modified for fire prevention.

We are seeing success in hazard and weed abatement.  Between The “cedar fire” in San Diego county and the “Witch Fire” (2003 and 2007)…. they set up the reverse 911 system which did a tremendous job getting people out of the way of those fires, and ultimately saved a lot of lives.

Q. Are you familiar with any of the following emerging technologies?* (*See The Future Of Firefighting post)

A. I’m not a big fan of “technology” because I view it as a huge cash cow for businesses trying to invent the next big hit.  I find we always go “back to basics” for which they have training programs of the same name.  We are seeing certain additives to water which are allowing us to improve the effectiveness of our “basic” firefighting practices.  The more technology there is, the more room there is for it to break down.  I’m a big fan of simple & reliable.  I see more and more information systems like PASS and air status systems which help, though I still do pretty well with my clip board.

Q. Do you see the governments’ financial problems affecting the future of firefighter salaries and retirement packages?

A. I do.  It’s tough because you’re dealing with negotiated union contracts which are fairly safe.  Still, there are a lot of public entities who are reliant on the government having money to pay them.  I think we’ll see a tiered system in the future.  Something’s gotta give.

Before I explain what I’ve learned about this process, I want to first say that school is not for everybody and that doesn’t mean you’re out of the game.  Many of the worlds most influential people never got a college degree and sometimes have very little formal education.  Take a look at Bill Gates and Steve Jobs.  Even George Washington never had a formal education.

Of course the times are changing and we’re not all computer geniuses.  For those who know that school is the last thing they want to do, know this – Too Bad.  You will have to do some, but it can be minimalized.   Here’s the breakdown:

CPR – The very first step and probably the easiest (though hugely important!) is becoming certified in CPR and use of an AED (Automated external defibrillator).  This should be done through one of two programs/organizations:

• CPR for the Professional Rescuer (American Red Cross)
  
• CPR Healthcare Provider (American Heart Association)

These courses are usually offered through local adult schools, community colleges and through the organizations themselves.  They are relatively cheap, and can be accomplished usually in a single day class.

EMT-B – You can be assured that without certification as an Emergency Medical Technician, you’re almost guaranteed not to be hired.  This is an absolute must!  Plus, it is a very difficult class.  I began studying 4 months ahead of time and it paid off with me graduating 2nd in my class just barely behind a nursing student.  Don’t get freaked out though – you don’t need to begin that early.  Just be prepared for a challenging course, and again – this one also meansa lot!  Not only will you use the skills you learn here through out your entire career (80% of calls firefighters go on are medical related), but what you learn may likely be the difference between you saving a life or not someday.

Many of my fellow classmates took this class on it’s own or only one or two other classes at the same time.  It is challenging and time consuming and should not be taken lightly.  If you can get through this class, and you will have to in order to become a firefighter, the rest of your classes should be cake.

Fire Academy & Firefighter 1 Certificate – Here’s where the minimum schooling comes to it’s end.  The firefighter 1 certificate can usually be attained by passing your EMT class, taking only a few fire classes and getting through the very hands-on fire academy.  This highly regarded certificate does not even require taking prerequisite courses which saves you tons of time, money and “formal schooling”.  If you’re the homework-hater I mentioned earlier, this is the route for you.  It will take work, but the EMT class will likely be the worst of it.  Between two school semesters and maybe a summer session, you can have this certificate for under $2000, within 1 year. 

Associates of Science – Fire Technology – Some of us nerds just aren’t satisfied without the full monty.   For others who already have their prerequisites out of the way, it just makes sense.  Getting the actual college degree in fire technology shows hiring departments that you’re dedicated and educated; and for those like myself who already have a degree, getting this degree may mean taking two or three more classes than the FF1 cert would take.

To clarify, I went to school 10 years ago and got a degree in business.  To do that I had to take all my prerequisites which transferred to my current school.  With those out of the way, getting my A.S. Fire Technology meant taking 5 fire classes, the EMT course, and completing the fire academy.

Fire classes – Every school is different, but here’s a quick breakdown of the classes I took at Los Medanos College in Pittsburg, CA.

• Fire 101 – Fire Protection Organization – Taught by Ret. Captain Edward Macumber, this class is your basic introduction to firefighting and fire technology.  It gives you a well rounded, broad perspective look at everything you’ll learn in the other fire classes and is a great way for somebody unsure about a career in fire to decide whether or not they want to contiue the pursuit.   Capt. Macumber was an absolutely fantastic instructor and quite possibly the best and most well-rounded of all the instructors I’ve taken class with.
• Fire 102 – Fire Behavior – Formerly titled ‘Fire Chemistry’, I took with Captain and fire academy instructor Mike Grillo, who explained the name of the class was changed because the word “chemistry” seemed to be scaring students away from the class.  This class focuses on the nature of fire as predictable and manageable phenomenon.  How fires start, grow, and proliferate are explored in depth and detail as Mr. Grillo lends his version of humor and expertise to the matter.
• Fire 103 – Fire Detection and Suppression Systems – This is an interesting class made even more interesting by the highly entertaining, and very down to earth, Captain John Kelleher.  Captain of the El Cerrito Fire Department, Kelleher’s frank and honest anecdotes and storytelling ability made learning about sprinklers, standpipes and extinguishers an incredible experience.  He draws from real life experiences and connects with students in a way that makes it easy to relate.  If you’re fortunate enough to be a part of one of his classes, don’t miss it!
• Fire 104 – Building Construction for Fire Protection – Another down to earth instructor is San Jose Captain Don Torres.  His class is one of the more challenging for those of us who haven’t grown up doing capentry projects with dad.  While fascinating and educational, Fire 104 is a technically oriented class which will require learning about the different types of both residential and commercial construction and how they affect fire behavior.  This class is very interesting and highly applicable to the real life fire situations in which your life will be at risk.
• Fire 105 – Fire Prevention – This class taught by the highly accomplished retired Fire Chief, Joe Robinson covers fire prevention in both theory and application.  Beginning with the invention of Rome’s Vigiles up to todays fire service and the industries that plays roles in affecting it, Chief Robinson covers all aspects of of the prevention topic with accuracy and depth.  He provides real life stories and discussion in a straight forward objective manner.

I’ll talk more about my EMT class in a future post and will also share my experience with the CPAT and it’s requirements.  In the meantime, test your knowledge of the fire sciences in my fire quiz section and let me know how you do!

Just recently I met a 24 year old guy who in the last 5 years has applied to over 150 fire departments, has had about 75 interviews, made it to the chiefs interview with two of those departments and was hired by none.  Like me, he’s got a degree in Fire Technology from Los Medanos College and has his EMT certification.  Unlike me he’s already been through the fire academy, has worked as an ER-Tech, and he’s been on far more ride-alongs and station visits than I have.

He sells memberships at a gym in Brentwood which is where I met him.  He seems to have resigned himself, at this young age to selling gym memberships and anything else where he can make a buck, but he made it clear to me that he’s given up on firefighting.  Nobody will hire him.

He’s young and that may have to do with it.  Fire Departments are often looking for slightly older and more mature candidates, but he didn’t seem immature to me.  I even noticed how many times I had used curse words when it became apparent that he wasn’t using any at all!  He’s a white guy, very well built and about 6 feet tall.  He sure seemed to me to be a guy who knew what the road to firefighting was all about; knew it all too well even, and unfortunately he’s one of the “fallen”.

1.    Why do you want to be a firefighter?
My grandmother never got stuck in a tree, and my cat was never in a car crash requiring rescue with the jaws of life. The reasons I want to be a firefighter are such: After 10 years of dissatisfaction, and feelings of being unfulfilled in the various corporate, computer slave jobs I’ve held, I finally broke myself free from the idea that a degree in business doesn’t mean I have to work in a traditional “business”. I left my career in corporate recruiting in pursuit of an occupation that I felt would leave me feeling great about myself and what I was doing for others at the end of every day. I wanted a career where I would interact more frequently with the public, and provide services that don’t leave me feeling like a paper-pusher merely doing his job. For me, this is Firefighting.

2.    What do you consider your strongest attribute? What do you consider to be your weakest?
I believe my moral character is my strongest attribute. I take pride in being somebody who is dependable, reliable, and does what they say they’re going to do. I am honest and forthright, and I take responsibility for my actions. I know when I’m wrong and I admit it. I believe that’s something easier said than done.
A weakness I have struggled with for many years is organization. I tend to be the “messy room” kind of guy. It’s not something I’m proud of or enjoy and I’ve been working hard and training myself to put anything I use (or wear) away as soon as I’m finished with it. In the past this has been the source of many a frustration. I’ve lost things, been late to appointments, etc… In the past two years I’ve made tremendous progress in overcoming this weakness, and I look forward to conquering it completely.

3.    What is the advantage of working in teams? Why is teamwork so important in the fire service?
There are some obvious and not-so-obvious advantages to working in teams. First, there’s the old adage that “two heads are better than one”, and I believe that to be true. Make it three, or four heads and you’re doing that much better. Problem solving as a team usually happens faster and more effectively when people are working together. In firefighting this benefit is paramount as time is of the essence. A well developed team tends to think and act as one and the result can be stunning. Each member knows their responsibilities and watches out for their teammates as well.
In firefighting there are obviously hard times too. It’s in these times when some of the not-so-obvious advantages become apparent. People who are members of a team, or organized group of close-knit people will recover from traumatic or emotionally difficult situations faster than will somebody who has no or little support.

4.    Give an example of a time in which you were faced with an emergency situation. Explain the circumstances and your actions.
About 9 years ago I was a waiter at an Elephant Bar restaurant in Concord, and I remember during a lunch shift a group of older couples were at one of my tables. At one point as I was passing the table, I noticed everybody there was staring with concern at one of the women seated at the table. She appeared to be choking so I asked if that was what was happening. They said she was and asked if I could help. I remember being shocked that nobody had done anything yet. They just stared at her concerned. I hadn’t been formally trained any kind of emergency care, but I’d seen the Heimlich maneuver done before and had practiced the motion with my roommate. I asked the lady to stand up, got behind her, and performed one thrust. That was all it took. The food flew out and everything went right back to normal.
When it comes to emergency situations, I always remember what my father taught me as a child when we’d go to the beach. In reference to the undertow, he told me not to panic. That if in an emergency I simply stayed calm, I would always be alright.

5.    What are some important traits a firefighter must possess? What is the most important trait a firefighter must possess? Why?
There are many important traits a firefighter must possess, some of which include courage, kindness, honesty, integrity, pride and a strong work ethic. One trait that I believe is of paramount importance is dedication. If you are dedicated to what you do, you’ll never stop learning, improving, and caring. Dedication goes hand in hand with loyalty, pride and a person’s values. If you’re not dedicated to what you’re doing, quit while you’re ahead. I see firefighting as a career requiring dedication to all it’s aspects.

6.     How will you deal with the stresses and strains of being a firefighter?
I have always considered myself to be a strong and level-headed individual. I also have a very strong support system of family and friends. In addition to that, I’m not going into firefighting blind. I understand the dangers involved both to me, and my fellow firefighters, and I understand these dangers are both physical and emotional. There is no perfect way to deal with the stresses I’m likely to encounters, but I won’t be alone and I’ll take them one at a time without internalizing the pain or struggle.

7.    What are the public’s expectations of firefighters in the community aside from dealing with emergency situations?
Firefighters have a variety of roles in their community. As role models for so many kids, firefighters are expected to be warm and friendly, yet also strong and decisive. Though at times they have to move fast and give commanding orders, they’re also expected to be understanding to the powerful emotional struggles the people they’re helping will likely be going through.
Firefighters are also expected to be educators for their community. This is something that I particularly look forward to having the chance to do. Whether it be for an elementary school or a retirement community, I am excited at the prospect of community education.

8.    As a firefighter it is important that you establish and maintain effective working relationships. Describe how you would handle diverse personalities or differences in opinion with other members of your team.
Maybe I’ve been lucky, but personality differences have never been a problem for me. I usually get along quite well with my coworkers, classmates and those around me, but in the cases where there are personality clashes or differences of opinion, I put those disparities aside and focus on the things we can agree on, even if that is only the job we’re both doing. Usually there is a focus bigger than our individual opinions. I would focus on this, but I wouldn’t ignore our personal disagreements. I would acknowledge them and essentially “agree to disagree”. I would respect this other person’s feelings and beliefs and ask that he/she respect mine. I’ve usually found in these rare cases, that with time, we’ll find we have more in common than we initially thought anyway.

9.    What are your hobbies? How do you plan to spend your time off?
A few of my passions which I would (and do) spend much of my time on, are fitness, food, and writing. I’ve always been into working out and fitness and one of the most rewarding aspects of that hobby is the healthy appetite it creates. This works out well as food is another passion of mine. I enjoy cooking (especially for friends or family), and I enjoy eating what I cook even more.
I’m also a member of a Toastmasters club which I originally joined as a creative outlet, but found it to be an extraordinary way to improve my public speaking ability, while making some great new friends and of course, it has fed the creative part of me. I haven’t written much, but Toastmasters has given me a reason (and audience) for which to write short stories, both true and fictional.  (And now for this blog!)
I also enjoy sports, taking trips, dinners with friends, movies, and family.

10.    What would you do if you had a conflict with another firefighter?
I’d like to think that if I had a conflict with another firefighter, we’d be able to talk it out on our own and come to a mutual solution. If this was an impossibility, I’d take it to the attention of my immediate superior and ask for his or her assistance. That is of course, if I didn’t think I’d have a chance at winning in an arm-wrestle.